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Marketing Research can play a major role in the success of any business. Market Research is a proven approach that can provide you with the following types of information including:

  • Knowledge of market potential.
  • A thorough understanding of your competition.
  • Information about market segmentation.
  • Information about changing end-user demands for products.
  • Identification of new markets.

How will you know which ads are working if you don't analyze the results? AP Marketing Services can address issues such as:

  • Whether people notice, understand, and recall an ad.
  • What amount of sales are derived from the ad.
  • Which aspects of the ad make consumers remember them.
  • Which consumer attitudes, perceptions, and images of your business/product/service are due to the ad.
  • Whether people purchased a product/service based on an ad.

Competitive Analysis is an integral part of understanding the industry in which a company competes. It is critical, not only for established companies, but also for new business start-ups. Often times a competitor analysis is required by lenders as part of developing the business plan.

A thorough competitor analysis includes several key components. Some of the key factors to find out about your competitors include the following:

  • Market share
  • Strengths and weaknesses
  • General image and conditions
  • Facility location and conditions
  • A thorough understanding of the clients competitive position in relation to their competitor

Mystery Shopping provides an important insight to companies who want to find out about the customer experiences of their service.

Mystery shoppers look, sound and act like the company's average customer. As they shop, mystery shoppers take note of specific activities a client wants to monitor such as:

  • Improves Customer Service and ultimately makes more money
  • Determines the quality of service businesses actually provide to customers
  • Identifies service strengths and weaknesses · Recognises valuable employees
  • Identify service training needs
  • Retain current customers
  • Attract new customers
  • Enhance your emplyee's product knowledge and sales ablity

 


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